Shipping & Returns

SHIPPING POLICY

I only sell within the UK at this time. I can offer delivery via Royal Mail or if you live local I can arrange with you for collection. Parcels for delivery will be sent out on Mondays and Thursdays and I am happy to do drop off to people in the CT9, CT10, CT11 and CT12 postcodes on Friday evenings. Collection from me can be any day of the week by arrangement. 

Shipping is at a flat rate of £4.95 per order and if you order over £30 of soap shipping is free.

Options for shipping are provided at the checkout stage of purchase.

Return & Exchange Policy

I want you to be completely satisfied with your purchase but in the unexpected event that you are not please come back to me immediately with your concerns and I will work with you to resolve them. 

 

Please read my Store Policy for full details on returns and refunds.